We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
Very Ladna and hot and jacket dziekuje
I am too happy with my purchase I recommend the store *****
Nickel and very beautiful ..
kids love it
I liked the product and had a gift scarf thank the store
Excellent! Arrived fast recommended high quality
Just sorry too small
The jacket quality is good, but small, took a size of 15 t for a son of 11 years, the sleeves are short very, melted (
More LREs grand MERCI
Cute coat called very big. Had slightly larger taken was not been required. Further wider than in the picture
Excellent, warm, neat! I recommend.
Very good, nice and very quality coat, i only delay 8 days in delivering to the united states, i am very satisfied with the store's work) i recommend it
The jacket really liked. Everything is quality, beautiful. Warm, for the krasnodar winter even very. On the growth of 148 took 12 t, perfectly suited. The only thing, the color is not as bright as in the photo. They took blue. In general, i advise, i think you will not regret it.
the jacket look very nice. the size is also perfect for my boy. good store. thanks.
The jacket is good, not for severe frosts, of course, but warm. Threads do not stick out, sewn like smooth. The only negative is small pockets, without locks. You can't put much of it. Fur can be unfastened if desired. The order arrived in Belarus for three weeks.