We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
Invited one size up because of the fur, מצויין!!!
The parcel went a long time, and from two positions one was tracked as canceled by the store, but in the end both positions came, as they will show themselves in the sock in the winter-I will finish. Malomerki, a centimeter of difference.
Came quickly, corresponds to the description
Come in 11 days! Quality Chic
Very beautiful, approached the foot of 34 sizes, weightless, warm.
Just super! Thank you store
Super batukai, mums Labai patiko, dydis atitiko. Kokybiski
All received, only nowhere is the size specified
Only worn in the house for a little while, seems to be a good fit. Fast ship.
Boots are beautiful, executed qualitatively. But small. You need to take on the size more accurately. Packed just in the package, but came in perfect condition.
Beautiful and in size, 3.5 by 34 russian. Let's see how the winter will be worn.
Lack to test them
Excellent store recommend delivered quickly
Gavau greičiau nei per mėnesi. viskas outlet
Volgograd. Reached in 20 days, the size corresponds to the table. Quality is good.
Very nice and good quality
Boots are wonderful!!! I am very pleased with the goods, i put 5 stars for the honesty of the store, it is very nice to deal with such sellers. I ordered the girl for 7 years size: 3, leg 19,5 cm. With warm socks will be very good. Boots are very neat on velcro, very light, the fur is very good. The goods arrived quickly, look beautiful!;) Thank you very much to the seller, i recommend this store to everyone!!!
The girl wears 28. we order 29 and she doesn't have that much left.