SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of TodaysFashion (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of http://todaysfashion.co
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
Our reviews are verified for authenticity
Otoic dress, fast delivery, warm, pleasant to the body. The only thing, after the first day of socks appeared pellets in some places, but it is fixable
Dress fire, the fabric is dense does not shine, pleasant to the body, only here the dress itself is shorter than expected (for height 164 to the middle of the knee). Shipping fast
The dress is very beautiful and quality. Thank you!
This dress is perfect.
I'm very happy. Dress Super. Warm, cozy, beautiful. I recommend
This dress is my love. Warm, soft, excellent quality! Sits just flying away. The length of the height is 163 just below the knee. Sleeves are not short. Waist in place. Perfect dress.
On the parameters 90-72-93 came, at the waist even freely. On the height of 177 The waist is slightly higher than it should be, but it looks still good. Warm
Nice dress
Beautiful, warm, excellent quality
A decent dress. Soft, pleasant to the body. If the forms allow, you can safely wear what I do. I get compliments, as always
Excellent dress! It will be good to 48 size.
The fabric is soft and pleasant. Knitwear. Very satisfied. Later the photo will lay out in daylight to convey the color heavenly
Nice soft dress. Comfortable. The height of 164 in length is suitable. Covers his knees. The length of the sleeves is suitable. For HS a bit too big, with a belt looks good.
It came quickly, the dress is good, the knitwear is tight straight and warm. The photo is just that. If after washing does not stretch and does not roll down, it is generally excellent.
Super!
Super dress! And very fast delivery!!!
Short above the knee.
Perfect quality, corresponds the size table.
The dress is very satisfied. Dense, knee-length, autumn-winter version, but not wool, but very dense thick synthetics. I recommend to everyone.
Very beautuful dress!
Dress Chic! Fit in size. I have og 104, OB 111, height 170. The fabric is pleasant, the quality is good. The parcel was a month.
The dress is good. Pleasant to the touch. At XS a little too big at the waist. But it is easy to adjust the belt.
Super
The dress of course deserves 5, all the reviews are really true, the knitwear is wonderful, soft, pleasant to the body, heavy, I really liked the color, it coincides with the photo of the store, at 88-72-98 height 164 the dress village is normal, the length is below the knee by 2 fingers, there is no smell ..... the parcel was tracked, it was a month before Tyumen, and only 2 weeks the seller processed this order, what really strains, does not hurry in short, in general the store is of course good, the jersey is just excellent, but here's a good manners to the seller would not interfere with learning
Nice dress